Livi becomes first online GP provider rated ‘outstanding’ by CQC

Livi has become the first online GP provider to be rated ‘outstanding’ by the Care Quality Commission (CQC). In 2020, just 5% of GP practices were awarded the ‘outstanding’ label and only one other digital healthcare provider has previously been given an overall rating of ‘outstanding’ – paediatric service The Children’s e-Hospital. Livi enables patients […]

CQC to explore ‘longstanding concerns’ over potential ratings bias against BAME GPs

The CQC is planning to investigate ‘longstanding concerns’ that black, Asian and minority ethnic (BAME) GP partners may be more likely to score lower in practice ratings. CQC primary care chief inspector Dr Rosie Benneyworth said the regulator is looking to collect and monitor ethnicity data on partners as part of its registration process to […]